Business Process Outsourcing

Overview

DELQ Solutions focuses on streamlining not just the periphery but also the Core Business functions which can optimize business performance and create competitive differentiation in the market place for the Clients. We simplify the Complexities of the businesses. Our outsourcing services are designed to create synergies with your business model and build an extension arm of your operations.

DELQ Solutions offers a perfect blend of Innovative, Reliable and Cost Effective Outsourcing Solutions which provides real Value Proposition to the Clients. In today's vibrant business environment, all the Organizations search for ways to reduce costs whilst sustaining competition and fostering growth. At DELQ Solutions we Deliver Innovation and Inspire Transformation, this is the key for the sustenance and growth towards the future.

DELQ Solutions provides Organizations the opportunity for Business Transformation and Process Excellence through Outsourcing Solutions. Our comprehensive portfolio of services, give our Clients the ability to stay on the cutting edge of business infrastructure while remaining truly scalable and ultimately reducing operational costs. We help clients drive value through people and processes for remarkable business results.

Service is a cornerstone of our Long Term plan, as we choose to build long term relationships with our clients. If you are considering Outsourcing, DELQ Solutions will provide you with the perfect blend of Quality and Cost effective solutions with in specified time.

The DELQ difference

Our strong Research and Process driven approach of getting to understand the Clients’ and their businesses gives us the edge in being successful for the client Organizations.

Human Resource Outsourcing

In today's vibrant business environment, all the Organizations search for ways to reduce costs while maintaining or improving functionality. DELQ Solutions provides Organizations the opportunity for improving HR performance through HR outsourcing. We offer an array of Human Resource Management solutions designed to reduce the costs of traditional Human Resource models, while providing the highest quality HR Outsourcing Services. Lower costs and better HR results, that's a winning combination. We help clients drive value through people and produce remarkable business results.

When choosing to outsource a function as critical as Human Resources, we realize that trust is a critical factor. We feel that by choosing DELQ, you will be adding value and saving cost. We rapidly learn your objectives and establish a plan that meets your objectives.

Service is a cornerstone of our Long Term plan, as we choose to build long term relationships with our clients. If you are considering outsourcing all or part of your human resource function, DELQ Solutions will provide you with the perfect blend of Quality and Cost effective solutions with in specified time.

Our HR experiences include union and non-union environments, small businesses and large Multi National Organizations. We provide a full range of Human Resources Services that maximizes the impact your employees can make to the success of the organization.

The DELQ difference:

Achieving Human Resource Effectiveness; Our strong Research and Process driven approach of getting to understand the clients’ and their businesses gives us the edge in being successful for the client Organizations.

DELQ Philosophy

DELQ Solutions is built on the philosophy that effectively and efficiently managed Human Resources will attain a strategic and competitive advantage.

Resource Augmentation

The dynamics of today's market demand cost effective and optimized resource utilization. Organizations require on demand skills. The challenge is to find skilled resources with the right domain expertise within a short duration and competitively priced. DELQ Solutions has a repository of skilled resources that can be made available to our customers quickly and cost effectively.

Changing technologies and uncertainties in the business environment pose significant challenges across the board. To neutralize some of these risks, Resource Augmentation is a preferred practice across industries.

With our well-structured recruitment process delineated by experienced recruiters & professionals we address the concerns over functional ability and productivity of the teams deployed.

Advantages of DELQ Solutions

  • One Stop Solution
  • Highest Quality Resources at Affordable Costs
  • Control over Resource hiring
  • Flexible resource utilization options for maximum value

Expertise across Roles Include

  • Program Managers
  • Project Managers
  • Subject Matter Experts
  • Architects
  • Technical Leads
  • Business Analysts
  • Development Resources
  • Quality Analysts
  • Testing Resources
  • System Analysts
  • Designers

DELQ Solutions also offers a specialized team trained on technology and business domains. This ensures that the team gets up to speed faster and becomes productive immediately. Our Clients can leverage on our expertise while realizing the cost benefits of outsourcing. We work to achieve the clients’ objectives

We are flexible on the model of engagement as we understand that each client’s requirement is unique and needs to be treated accordingly.

Recruitment Solutions

Recruitment Process Outsourcing is the management of People and Processes aligned with Technology, our well defined process approach towards recruitment provides optimized enhancements to the clients as skilled resources. Clients can leverage on the expertise of our recruitment team while realizing the cost benefits of outsourcing.

Our recruitment solutions are based on established best practices along with innovations suiting the unique needs of our clients. By partnering strategically with our clients we understand the precise requirements and implement technological improvements to stay ahead of the curves in all areas of Client Centred Service Delivery, we work to achieve the clients’ objectives.

When you Outsource your recruitment functions to DELQ Solutions, you are associating yourself with one of the best in the business whose core competencies and expertise revolves around Talent Acquisition and Talent Development. Recruitment Outsourcing to DELQ means transformation.

Attracting talent is obviously a key part of recruitment, we use avenues that include Social Networking, Resume Mining through Internet, Job Boards, Print Media etc., we focus on the quality of resources rather than just the quantity which enables us to ensure that there are always right amount of resources for a truly scalable solution.

Regardless of the client organization’s size or sector we develop and design strategies and services to deliver to the clients’ objectives and strategic goals. When you are associated with DELQ you can optimize your sourcing channels, Increase the quality of the candidate pool, Reduce costs and administration activities associated with recruitment.

Employee Engagement

Employee Engagement is not a new concept. However, it has become increasingly important in today’s demanding situations where engaging your staff during difficult times has been pivotal to help businesses survive and stay competitive. Employers want employees who will do their best work, or ‘go the extra mile’. Employees want good work: jobs that are worthwhile and meaningful. More and more organisations are looking for a win-win solution that meets their needs and those of their employees. Employee engagement is therefore a two-way process in which employers and employees interact with each other.

It involves two things

  • Personal satisfaction in the individual’s Job / Role
  • The individual’s contribution to the employer’s success

Employers want engaged employees because they deliver improved performance. Various Studies and Researches have shown a link between the way people are managed, employee attitudes and business performance. There are a number of ways in which we can drive the levels of engagement within the workplace. However, as the first step, We try to understand the workforce engagement profile to determine how to drive up engagement levels. It has been shown that engagement is clearly associated with high levels of performance, reduced intent to quit and raised levels of personal well-being.

DELQ Advantage

With DELQ Solutions, Employee engagement is associated with a range of positive outcomes at the individual and organisational levels:

  • Engaged employees perform better
  • Engaged employees are more innovative than others
  • Engaged employees are more likely to want to stay with their employer
  • Engaged employees enjoy greater levels of personal well-being
  • Engaged employees perceive their workload to be more sustainable than others

Therefore, Employee engagement through DELQ Solutions could do more to the success of the Clients’ businesses.

When you Outsource your HR functions to DELQ Solutions, you are associating yourself with one of the best in the business whose core competencies and expertise revolves around HR Domain. Outsourcing to DELQ means transformation. Regardless of the client organization’s size or sector we develop and design strategies and services to deliver to the clients’ objectives and strategic goals. When you are associated with DELQ you can optimize your channels, Reduce costs and administration activities associated with recruitment.

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Technology Outsourcing

Success in IT industry depends highly on accurate synergy of the technical Applications with Innovative ideas and Strategic techniques. Fast paced Evolution of Technologies in the market has made it imperative for us to master the new Technologies.

Our well defined Methodologies and Process Approach provides you with Effective, Reliable, Secure, Robust and easy to maintain Software and Applications. We strive to provide you the best Quality.

DELQ Solutions offers wide range of Technology Outsourcing services to clients. When a Software or an Application which comes off the shelf isn’t just enough for enhancing your business, you can turn to someone who is professionally qualified and highly experienced in delivering Custom Solutions – DELQ solutions. We help you to ensure that your business software meets your Operational Objectives.

With the Custom Development with DELQ Solutions the Client’s Business Processes can be Synergized for better Operational Flexibility and Enhanced Productivity.

Our Technology Outsourcing Services include

  • Application Outsourcing
  • Application Development
  • Product Development Services
  • Portals and Content Management
  • Application Testing Services

Advantages of DELQ Solutions

  • Highest Quality Applications at Affordable Costs
  • Improve Efficiency and Internal Productivity
  • Mitigate Administrative and Other Costs
  • Gain better ROI
  • Flexibility, Depth and Adaptability of Services, Support, Maintenance and Upgrades
  • Expansive Project Management Experience and Reliability with Technology Programs
  • Expertise with Technologies, Applications, Platforms and Tools
  • Well defined Methodologies for timely delivery
  • Constant availability of Project Consultants and Support
  • Integration with other Applications / Components / Modules
  • Training and Knowledge Transfer post Project Implementation

Technical Support Outsourcing

Innovations and evolutions in the field of Information and Technology are leading the world of business industry to new horizons of development. The rapidly changing business environments and the new evolutions of Technologies are making it essential and important to have Tech Support. Technology is now an indispensible component for most businesses, but not all businesses are capable of solving technological issues. It is always better to Outsource Tech Support to people who provide Support more effectively.

DELQ’s Tech Support all-encompassing solution touches every aspect of the IT Solutions, from a business perspective as well as a technology perspective. Furthermore, DELQ’s Tech Support serves as a trusted advisor for short- and long-range planning, budgeting and due diligence.

If IT is not a central part of your business model then it makes good business sense to outsource it. Outsourcing to DELQ replaces unproductive and unpredictable IT overhead with highly efficient and focused services bundled into one low, monthly budget.

Advantages of outsourcing for technical support

A major benefit of outsourcing tech support is granting in-house employees time to devote towards core business needs while professionals address specific services. Outsourcing technical support or help desk services can also bring extra advantages:

  • Reduced operational costs resulting in higher revenue
  • Increased levels of customer satisfaction
  • Multi-language capabilities
  • Improvements in service delivery and availability
  • Multi Technology expertise

DELQ Solution’s Advantages

  • Highest Quality at Affordable Costs
  • Increased Stability and Reliability of Applications
  • Improve Efficiency and Agility
  • Maximize benefits, Gain better ROI
  • Flexibility, Depth and Adaptability of Services, Support, Maintenance and Upgrades
  • Expertise with Technologies, Applications, Platforms and Tools
  • Simplify business with Technology innovations
  • Focus on relentless Customer Satisfaction

Soft Skill Training

DELQ Solutions works with innovative ideas in incorporating Soft Skills Training solutions to achieve practical results. We provide an environment which is conducive for learning, comprehensive learning material and the cutting edge of DELQ is the unparalleled price / Quality ratio. We intend at delivering the required competence to the participants, we ensure their success.

Through our highly interactive programs we train individuals in Soft Skills that allows them to deliver maximum results for the Organization.

Many Organizations have now started paying importance to Soft Skills than the Technical Skills, as it brings about changes in the attitude, behaviour and thinking capabilities of employees.

Organizations which are on their extensive growth path focus more on the development and skills upgradation of their workforce through relevant Training to cruise through projects with higher efficiencies and retention of skilled workforce. DELQ’s training solutions concentrate on the development of the employees / individuals through experiential learning and development.

We offer wide range of training modules which fits in as an integral requirement for most of the Organizations. Communication is fundamental to all Human interaction hence starting from fundamental Communication Skills we sail through all Training requirements from the Organizations focussed and designed for the development of the individuals.

The compelling need for incorporating Soft Skills into the employees is the fact that the technical competence of the workforce is par excellence, whereas the Soft Skills quotient is way less that the expectations hence curtailing the growth of individuals and in turn the rise of the Organization.

Training Solutions from DELQ Solutions bring in guaranteed transformation of the individuals to better professionals, thus resulting in the evolution of the future leaders.

Technical Training

Given today’s business climate and the exponential growth in Technology with its effect on economy and society at large, the need for Training is more pronounced more than ever.

Our approach addresses the key issues of transition management and operational efficiency improvement with Innovative and Practical Learning Technique. Special emphasis is laid on core competencies and learning of skills and Technology through Special modules on the current dynamics of the industry.

We build a solid foundation of core fundamentals with professional practical skills. Whether it is for an Individual or an Organization, our Training Programs are designed to suit your needs. We deliver a range of Technical Training Modules.

Systematic planning, development, implementation, monitoring and evaluation of our Technical Training programs enable us to stride through the completion. We strive on providing a course curriculum which is in-line with the industrial requirements. One of the key aspects which makes our Technical Training programs effective is the selection of the appropriate methodology. We provide a conducive learning environment and replicate the industry environments and scenarios to make learning more effective.

Our participants practice what they learn. People remember what they do rather than what they hear. We specialize in providing Training in niche softwares and technologies and our Trainers are certified professionals bringing the excellence and transitioning the aura of knowledge and excellence.

The main objective of our Trainings and instructors is to enable all the participants to master the software or the technology, with individual concentration and course material which is rather simple and effective. Our methodologies make learning a totally different experience which, the participant relishes and carries the experience and the learning.

Our Training Modules are designed to bring about Transition in the Individuals.

DELQ works on Transforming Individuals to Professionals

  • Programming Languages
  • Software Engineering Courses
  • Distributed Technologies
  • Database Architecture
  • Internet Technologies
  • Client / Server Courses
  • Web Designing Courses

Public Training Programs

Our Public Training Programs emphasizes and focuses on those elements which require change in behavior and thinking; we craft Training Modules which inculcates the behavioral changes in individuals bringing about the transition and enhanced performance. Our Soft Skills Training can be created for personnel at any level in the Organization.

Organizations need people at all levels to be more self-sufficient, resourceful, creative and autonomous. This behavior enables staff to operate at higher strategic level, which make Organizations more Productive and Competitive. People’s efforts produce bigger results for the Organizations.

DELQ Solutions works with innovative ideas in incorporating Soft Skills Training Solutions to achieve practical results. Some of our Training Modules are listed below;

  • Communication Skills
  • Business Communication
  • Train The Trainer
  • Presentation Skills
  • Public Speaking Skills
  • Leadership Skills
  • Effective Interviewing Skills
  • Personal Effectiveness
  • Team Building Skills
  • Time Management Skills
  • Stress Management
  • Mentoring Skills
  • Problem Solving Skills
  • Decision Making Skills
  • Customer Service Skills
  • Negotiation Skills
  • Behavioural Skills
  • Email Etiquettes
  • Accent Neutralization
  • Customized Training Solutions
  • And More......................

Management Training

Leadership is centrally concerned with people. Of course leadership involves decisions and actions relating to all sorts of other things, but leadership is special compared to any other role because of its unique responsibility for people - i.e., the followers of the leader - in whatever context leadership is seen to operate.

Leadership Training and Development is essential for the sustenance and success of any Organization. Most of the Organization promote people to the higher positions based on the performances and excellence in their present positions, expecting that the people possess the required Skills and knowledge to handle the elevated position and to perform with the same excellence. But most of the Organizations fail to equip the aspiring leaders or the elevated individuals with the skills.

DELQ Solutions works closely with the Organizations to identify the specific needs for the aspiring individuals and the Organizational Managers. We design and develop Training Programs which help people to develop and enhance their skills and to be confident which in turn helps the Organization achieve its Strategic Goals. It is strategically the People who achieve the Results and Goals for the Organization.

DELQ Solutions focuses on all the major aspects in Transforming Individual Professionals to Organizational Leaders. We provide the edge through our Leadership Development Programs. Our Effective Leadership Development Program has three major Objectives. One is to define Leadership Development within the unique context of the Organization and its Culture and Mission. A second Objective is to identify the Organization's Leadership Development needs and match the solution to the need. Finally, an Effective Program of Leadership Development which helps individuals enhance and hone in their Personal Skills and Abilities, and change and adapt to new circumstances and opportunities.

How will this programme benefit you?

DELQ Solutions emphasizes on core competencies and experiential learning of Management Skills through special modules and projects on the current dynamics of the industry;

At DELQ you;

  • Acquire the essential skills that distinguish a successful leader from a manager
  • Gain feedback on your existing strengths - and weaknesses - as a leader
  • Find out how to gain greater acceptance of your ideas and initiatives and generate insights into motivating and coaching others more effectively
  • Discover how to lead teams to high performance and become an effective champion of innovation
  • Acquire the knowledge necessary to prevent being derailed as a leader
  • Gain valuable insights from accomplished professionals and take part in several one-to-one coaching sessions.

How will this programme benefit your organisation?

The Leadership programme will help your organisation to:

  • Build a group of exceptional leaders, preparing them for their role and pre-empting derailments
  • Enhance the team leadership skills of executives and managers
  • Improve the networking and influencing skills of executives and managers
  • Create a diverse, performance-orientated culture
  • Gain practical leadership tools that can be applied across the organisation.

Technical Training Courses

We build a solid foundation of core fundamentals with professional practical skills. Whether it is for an Individual or an Organization, our Training Programs are designed to suit your needs. We deliver a range of Technical Training Modules.

Our participants practice what they learn. People remember what they do rather than what they hear. We specialize in providing Training in niche softwares and technologies and our Trainers are certified professionals bringing the excellence and transitioning the aura of knowledge and excellence.

Microsoft Dot Net Technologies

  • Dot Net Frame Work
  • Dot Net Technology
  • Data Controls
  • Validations
  • Interfaces
  • Files and Serializations
  • Menus
  • MDI’s
  • Security
  • Debugging
  • Tracing
  • Configuration and Deployment

Java Technologies

  • Introduction to Java / J2EE
  • JSP / Java Servlets
  • Architecture
  • Struts Feature
  • Action Class
  • Control Tags
  • Validations
  • Security
  • Web Clients
  • Components
  • Database Connectivity
  • Configuration and Deployment

PHP Technologies

  • Programming with PHP
  • Variables
  • Control Statements and Loops
  • Classes and Objects
  • Interfaces
  • Security
  • PHP Web Services
  • Database Connectivity
  • Configuration and Deployment

Microsoft SQL Server

  • Introduction to Databases
  • Designing DBMS
  • Normalization
  • Relational Databases
  • SQL Language
  • Functions
  • Indexes
  • Stored Procedures
  • Triggers
  • Transactions
  • Select Queries

Other Training Courses

  • Basic Computer Skills
  • Dot Net Technologies
  • Java Technologies
  • PHP Technologies
  • Ruby on Rails
  • SQL Server
  • Web Designing
  • MS Office Suite
  • Soft Skills Training

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